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Clear Guidance for Medicare Coverage Decisions Helping individuals and families navigate Medicare options with clarity, accuracy, and confidence. START NOW

who we are

Your Trusted Resource for Medicare Education & Support

Understanding Medicare can feel overwhelming. Between Parts A and B, Medicare Supplement plans, Medicare Advantage options, and Prescription Drug coverage, it is not always clear which path is right for you.

Our team specializes in helping Medicare beneficiaries understand their coverage options through clear explanations and personalized, one-on-one support. We focus on education first, so you can make confident, informed decisions about your healthcare coverage.

We provide guidance on Medicare Supplement (Medigap) plans that work alongside Original Medicare, Medicare Advantage plans that may include additional benefits, and Prescription Drug (Part D) coverage selection and enrollment.

We also assist with enrollment periods, plan changes, and eligibility questions to help ensure you fully understand your options and next steps.

Our goal is to simplify the process and help you choose coverage that aligns with your medical needs, lifestyle, and financial goals.

What We Help You Navigate

Our Areas of Guidance

From initial questions to enrollment and ongoing assistance, we guide you through each step to make the process straightforward and manageable.

  • Medicare Supplement Plans (Medigap): Help reduce out-of-pocket costs that Original Medicare does not cover.

  • Medicare Advantage Plans (Part C): Alternative Medicare coverage options that combine hospital and medical benefits and may include additional services.

  • Prescription Drug Plans (Part D): Assistance selecting plans that help manage prescription medication expenses.

  • Medicare Applications: Support with Medicare-related applications and eligibility questions.

  • Social Security Extra Help: Guidance with applying for programs that may lower prescription drug costs.

  • EPIC Program: Assistance with New York State’s prescription assistance program for eligible seniors.

  • Marketplace Plans: Health insurance options for individuals and families who are not eligible for Medicare.

why choose us

Here’s what sets us apart!

At Empowering Heart Services, we’re not here to overwhelm you with information, we’re here to simplify your path, support your growth & connect you with the tools you need to succeed.

Experience that Matters

Decades of industry knowledge, personalized for beginners.

Step-by-Step Support

No confusion, no fluff, just practical, clear guidance.

Trusted Network

We connect you with the right professionals when you're ready to grow.

We Train Future Brokers

Building the Next Generation

Obtain Your License and Build Real-World Skills.

Our focus is on simplicity, clarity, and results. We’ve created a streamlined process that walks you through every foundational step, from getting your health license to forming your own agency.

Reach out today and let us guide you through licensing, training, agency setup and more.

Let’s take a look!

1.

Obtain Your Personal License

We guide you step-by-step on how to obtain your Health Insurance License in your state.

2.

Convert to an Agency License

Transition from a personal license to an agency license to expand your professional opportunities.

DOWNLOADS

Resource Forms

If you disagree with a decision about your Medicare coverage or payment, you have the right to file an appeal. Please follow these steps:

  • Call our customer service at +1 (917) 962-6035 to discuss your appeal.
  • Download and complete the Appeal Request Form below.
  • Mail the completed form to:
    Empowering Heart Services, 5708 69th Lane, Maspeth, NY 11378.

If you have a complaint about the quality of care or other services you have received, you can file a grievance. Please follow these steps:

  • Call our customer service at +1 (917) 962-6035 to discuss your complaint.
  • Download and complete the Grievance Form below.
  • Mail the completed form to:
    Empowering Heart Services, 5708 69th Lane, Maspeth, NY 11378

To appoint a representative, please download and complete the Appointment of Representative Form (CMS-1696).

  • Download and complete the (CMS-1696) Form below.
  • Mail the completed form to:
    Empowering Heart Services, 5708 69th Lane, Maspeth, NY 11378

Real experiences

Brokers we’ve guided to success.

“Starting out was overwhelming, but Empowering Heart Services made everything simple and clear. I got my license, formed my agency, and now I’m confidently working with clients. I couldn’t have done it without their step-by-step help.”

TAYLOR HENRY

Licensed Broker
“This team made launching my business simple. They helped me get licensed, create my entity, and referred me for a great website. Highly professional.”

MARCUS REED

Independent Agent

SOPHIA LIN

Agency Owner
“Empowering Heart Services guided me from day one. With their help, I now run my agency confidently and stress-free. Truly thankful for their support.”
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